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- Thai Food & Lao Food | Sweet Basil MKE | Milwaukee, WI
Thai food in Milwaukee | Thai Restaurant | Lao Restaurant - Sweet Basil is a quick-casual Asian restaurant serving up Thai & Laotian small plates, noodles, rice dishes, noodle soups, and Asian fusion dishes in Milwaukee, WI. MENU Hi! We're glad you found us. 🍴 For Dine-In : check out our menu , place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming between 3pm-5pm for the best availability. 🏃 Carry-Out : Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a waiting area at the front of the restaurant. Wait times for both dine-in and pick-up may exceed an hour, especially on weekends and prime dinner times . This is normal for our small restaurant with many customers happily waiting! Due to high volume orders, we process 1 order every 3 minutes. Please plan accordingly. 😊 If you have any issues, please reach out to us directly so that we can make it right for you and improve. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! เข้าสู่ระบบ About Sweet Basil Looking for something fresh and different in Milwaukee? We are serving up Thai & Laotian street eats like skewers, noodles, rice dishes, curry, soups, and grilled meats reminiscent of the markets in Thailand and Laos. There are traditional items on the menu as a homage to the classics along with new Asian-American fusion ideas. All of our ingredients are personally selected to ensure quality . The meat we bring in comes from high-standard, reputable sources . We reject and replace any vegetables that look questionable. All of our dishes are made fresh as soon as you order. Our menu may change seasonally, with specials also posted to our social media (see links below). Thank you for supporting a small, family-owned and operated business . We also thank you for your patience as wait times may exceed over an hour, especially on Fridays and Saturdays. This is normal, please plan accordingly. - The Sweet Basil Family FAQ PAGE OUR STORY Contact us follow us on instagram!
- ORDER ONLINE | Sweet Basil MKE | Milwaukee, WI
Online ordering for Thai and Lao food in Milwaukee. Thai & Lao Restaurant | Sweet Basil Milwaukee Thai Street Eats Online Ordering You will be taken to our online ordering portal in just a moment. PLEASE READ THE FOLLOWING: Wait times can exceed up to over an hour, especially during peak dining hours and weekends. Please plan accordingly. Mistreatment of our staff for any reason will not be tolerated. We reserve the right to cancel orders for any reason at all, especially if aggressive behavior is directed at our team members. ALL online orders will be for inside pick up ! Come inside and let a team member know you are picking up. Have a seat in our waiting area if your order isn't ready yet. Reminder: some delays beyond your scheduled time is normal - we are not fast food! Your meal is being made to order using fresh ingredients. By ordering from Sweet Basil, you confirm that you have read and agree to the above: i'm ready to order
- Vegan Food in Milwaukee | Sweet Basil MKE | Thai Food - Lao Food
A menu for our vegan friends craving Thai Street Eats, Laotian food, and vegan Chinese food classics in Milwaukee. Only at Sweet Basil MKE.
- Order Issues | Sweet Basil | Milwaukee, WI
Have an issue with your order? We are happy to make it right, but you have to let us know immediately! Learn more here. have trouble getting through? We have time slots for all orders. The time slots are there so that we can accommodate an order every 3-5 minutes, from open to close. Lately, our time slots have been filling up as early as 6pm. If you are looking to improve your chances of getting an order at your desired time, we recommend placing your order online and in advance around 2-3pm. If placing your order by phone, call around 3pm. We have 2 phone lines and they may be tied up as we assist customers. If you cannot get through, please just wait 5 minutes and try again. We will try to accommodate as many orders as possible. Once all time slots are taken, we are unable to take anymore orders for that day. Thank you for your patience, understanding and support of a small family-owned business! let us make it right Contact us immediately if you have any concerns or problems with your order. Letting us know right away allows us to improve your experience and make it right for you. We can also use the direct feedback to improve our operations. We don't want you to feel like you can't tell us what happened. We are more than happy to fix your order and listen to you! Call Us Likewise, if you would prefer to have a dish customized - let us know! You can indicate if you would like a dish spicy; we use a 0 through 5 spice level, 5 being the spiciest. If you'd like to swap out onions for broccoli or if you'd just prefer to take the onions out, we would be glad to accommodate. This helps reduce food waste and lets you enjoy your meal without picking through what you don't like! - The Sweet Basil Family
- FAQ | Sweet Basil MKE | Thai and Laotian Food in Milwaukee
Is Sweet Basil open for dine-in? Does Sweet Basil have gluten-free options? Frequently asked questions about Sweet Basil MKE. FREQUENTLY ASKED QUESTIONS Is Sweet Basil MKE open for dine-in? Yes! 🍴 For Dine-In: check out our menu, place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming during 3pm-5pm for the best availability. Estimated wait times for dine-in can range from 30 mins to 1 hour or more. We welcome your feedback, good or bad, so that we can improve. Just message us or call us directly. 🏃 Carry-Out: Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a carry-out waiting area at the front of the restaurant. If you have any issues, please reach out to us directly so that we can make it right for you and improve. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! What's the best way to place an order for Sweet Basil MKE? The best way to place an order is online in advance. Order slots can fill up fast so be sure to order early! You can click this link here to order online. I've never had Thai or Lao food before. Where do I start? We love folks who are looking to try different Asian cuisine! The most popular items on our menu for those looking to ease into something new are: Pad Thai noodles (Thai) - this dish is easy to eat and made with your choice of protein. The noodles are flavorful without being too overpowering and it's got shredded carrots and onions for crunch. Lemongrass Skewers or Beef Teriyaki (Thai) - these street eats are our most popular for those trying Asian street food for the first time! The Lemongrass skewers are great if you're a fan of grilled chicken and the beef teriyaki is marinated in a sweet teriyaki sauce. We only use the best cuts of meat. No weird cuts of meat, only quality stuff here. Family-Style Platter (Lao) - our platters are staples in Laotian family dinners. The meats and skewers are meant to be paired with our Jeow dipping sauces and sticky rice, which is rice that's steamed in a basket meant to be eaten with your hands. How long does an order take at Sweet Basil MKE? Wait times average about 20-30 minutes on weekdays, but can increase up to 1 hour or more during popular dining times like weekend dinners! We will always do our best to ensure your order gets done by the quoted time but we appreciate and thank you for your understanding if we take a little longer. We are not a fast food restaurant, we make every order fresh. No food sitting in warmers, no frozen pre-made entrees. Does Sweet Basil MKE deliver? We used to deliver but have temporarily stopped offering delivery services for now. We had a 5 mile radius for delivery, but many orders would be for outside of our delivery zone causing our delivery drivers to be gone for lengthy periods of time and creating delays in other deliveries. Until we can figure out a better way to enforce the delivery zone, we will stick to curbside for now. In the future, we may offer delivery again if conditions are right. Does Sweet Basil MKE partner with third-party delivery services like UberEats, GrubHub, DoorDash, or Postmates? We do not have a partnership with any third-party delivery services. Please contact us directly for orders. We have no control over the prices listed on the menus on those sites or apps and we have no control over how long the food will sit before it gets to you. The best way to get our food at optimal quality is to order directly through us. We have requested the removal of our logo and name from those listings. Does Sweet Basil offer Gluten-Free options? Yes, our chefs are very knowledgeable on the ingredients. There are gluten-free indicators on our menu to show which items can be made gluten-free. When ordering by phone, please let us know which items are meant to be made gluten-free. When ordering online, please select from the Gluten-Free Menu to the left of the screen. What about allergies? We can certainly accommodate allergies to the best of our abilities. Please let us know of any serious allergies including peanut, soy, shellfish, seafood, gluten, etc. Our chefs are very knowledgeable on the ingredients and can ensure your food is prepared safely, in a manner that avoids cross-contamination. Does Sweet Basil MKE offer Asian food for catering or orders for large groups? Yes! We have a catering menu filled with Thai food and Lao food options serving the Milwaukee area. Our chefs built the catering menu using only dishes from our menu that will hold up well in large servings and during transport. Please contact us and can work with you to place an order for a large group. What are Sweet Basil MKE's current safety processes? Our team is trained to: Wear a mask and gloves when they are sick or stay home Employees will practice proper hand hygiene both in general and in between customer interactions, and always before handling food Employees will be screened and encouraged to stay home if they have symptoms of sickness Employees routinely test for Covid-19 Do you sell Sweet Basil MKE gift cards? Yes, we do! We have gift cards available for purchase via our online store or by phone. If you would like us to mail a gift card to your recipient, let us know and we can do so for $1 extra (this fee covers an envelope and postage). I have a question that isn't listed on your FAQ. We are more than happy to help answer any questions. Your feedback is important to us, whether you'd like to tell us we did good or if you had a not-so-good experience. Please let us know so that we can improve our operations. Contact us ! COMMUNITY OUR STORY Contact us follow us on instagram!
- Catering Menu | Sweet Basil | Thai & Lao Food Catering in Milwaukee
Reasonably priced catering in Milwaukee, WI - Enjoy your favorite Thai and Lao food at your gathering or event. Contact us via email to start. SWEET BASIL CATERING Sweet Basil offers catering for events of any size! Create a culinary adventure for your guests with a variety of colorful Thai and Lao food for your next gathering. Choose from the menu below or we can help plan a custom menu. Email us at sweetbasilmke@gmail.com for a quote! **Please read!** Catering order minimum: at least 2 trays and 48 hour minimum notice. Prices listed do not include taxes or fees. Pre-payment in advance required to lock in your event date. An 18 % gratuity is automatically applied to ALL catering orders. We do offer different service levels that you can choose from: Pick Up - you can pick up your catering order! Delivery Only - we drop off your order for a delivery fee. Set Up Service - we deliver and set up your order for an additional fee. This service depends on staff availability. Wire chafing stands and glass beverage dispensers are available for rent and must be returned to Sweet Basil MKE. Serving utensils, burners for stands, plates, napkins are all available for purchase and can be added to your catering order. These items are all optional. Please contact us directly via EMAIL to start on your catering order. Catering orders must be confirmed by a manager to ensure the kitchen can accommodate your desired date. Consuming raw or under-cooked meats, poultry and seafood may increase your risk of food-borne illness. Pricing subject to change without notice.
- Apparel Return Policy | Sweet Basil MKE
Sweet Basil MKE's policy on returns, exchanges and refunds on community apparel and branded merchandise. apparel and merchandise Return Policy At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help. Please review our policy below: Returns Timeframe: You can return items within 30 days of receiving your order. Unfortunately, we cannot accept returns after 30 days. Condition: Items must be unworn, unwashed, and in their original condition with stickers attached (if applicable). Non-Returnable Items: Please note that stickers, gift cards, and custom-made or personalized items are non-returnable. Exchanges How to Exchange: If you need a different size, color, or item, we’re happy to exchange it for you! Simply contact us within 30 days, and we’ll help you get the right product. Stock Availability: Exchanges are subject to product availability. If your desired item is unavailable, we will process it as a return and issue a refund. Otherwise, there may be a longer wait time as we contact the manufacturer to restock. Refunds Eligibility: Refunds are available for returned items in original condition. Once we receive and inspect your return, we’ll notify you of the approval status. Processing Time: Approved refunds will be processed to your original payment method within 5-10 business days, depending on your bank, after we receive the item. Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective items). For exchanges, the customer is responsible for return shipping. How to Start a Return, Exchange, or Refund Contact Us: Email us at sweetbasilmke@gmail.com with "Apparel Return Request" in the subject title. In the body of the email, let us know the order number, item(s) you'd like to return/exchange, and explain the reason for the request. Prepare Your Item(s): Ensure the items meet the above conditions. Ship It Back: Send the item(s) to the address we provide. We recommend using a trackable shipping service. Issues with Your merchandise Order If your order arrives damaged, defective, or incorrect, please reach out to us immediately at sweetbasilmke@gmail.com with photos of the issue. We’ll resolve it quickly, either by replacement, exchange, or refund. Contact Us We’re here to help! For any questions about our return policy or your order, contact us at sweetbasilmke@gmail.com and be sure to use "Apparel" in the subject title so we can expedite your inquiry. Thank you for supporting our family here Sweet Basil MKE – we appreciate you as a member of our extended family and community!
- Jobs at Sweet Basil MKE | Thai & Lao Food in Milwaukee, WI
Thai Restaurant | Lao Restaurant in Milwaukee | Job openings at Sweet Basil's. It's more than just a job, you become part of the family. Read about the job benefits. SWEET BASIL Career opportunities JOB LISTINGS AVAILABLE: Customer Care Specialist An individual in this position is someone who's great in fast-paced environments, is friendly and outgoing, loves working on a team but can also stay focused and keep on track when dinner service gets busy! This individual must be able to multi-task, stay organized, and able to problem-solve quickly while communicating effectively to their teammates. This position is responsible for all customer-facing tasks and front-of-house duties including: Greeting guests as they enter the restaurant Assisting customers with questions Answering phones Making recommendations based on the customer's preferences Taking orders in person or by phone Processing online orders Packing to-go orders, ensuring accuracy and speed Serving dine-in orders to customers seated at their tables Cleaning and sanitizing tables, condiment station, dining room and entryways, waiting area, the restrooms, and workstations Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you Wash & Prep Room Specialist An individual in this position is someone who has an affinity for organizing, great at planning ahead, works well in fast-paced environments, able to handle physical labor and heavy lifting, and is able to not only listen to instructions but take initiative to get things done when it's game time during busy dinner services. This position is responsible for: Preparing all meats, vegetables, sauces, and dishes for dinner service Assists with inventory tracking and ordering, receiving and storage Ensuring that all kitchen, prep room, and back of house surfaces and storage maintain a standard level of cleanliness at all times Organizing and cleaning the walk-in freezer and walk-in cooler Keeping track of and ordering cleaning supplies as needed Mopping, managing garbage and trash removal Supports the kitchen team, as needed Supports the dishwashing station, when they need additional support during busy din ner services Learn, understand and practice food safety protocols. Ensure that food safety protocols are being utilized by everyone involved in the preparation of food . Food Safety training courses are available and we will pay for your training to earn a certificate! Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you Dishwasher An individual in this position is someone who likes a routine, can work well in fast-paced environments, able to handle physical labor and heavy lifting, and is able to not only listen to instructions but take initiative to get things done when it's game time during busy dinner services. This position is responsible for: Washing all dishes, containers, food prep accessories, woks, pots, pans, and more Maintaining an organized and clean work station, uphold a high standard of cleanliness Ensuring that all items are cleaned properly, sanitized Ensuring that all kitchen, prep room, and back of house surfaces and storage maintain a standard level of cleanliness at all times Organizing and cleaning the walk-in freezer and walk-in cooler Learn, understand and practice food safety protocols. Ensure that food safety protocols are being utilized by everyone involved in the preparation of food . Food Safety training courses are available and we will pay for your training to earn a certificate! Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you HOURS AND PAY: General hours are 2pm to 9pm, Tuesday through Saturday Employees may be required to work Sundays and Mondays for routine deep cleaning days and other team projects Up to 40 hours per week but hours are flexible. You can be part time or have more hours when needed. All positions make anywhere from $15-$22 per hour (with tips) depending on the hours and days worked BENEFITS INCLUDE: Mentoring - Our team of owners and managers are available to help with mentorship. Whether you are looking to learn new skills, build your resume, become a future business owner yourself, or have an entrepreneurial spirit, we can help with your goals. Flexibility - Since we are a small, family-owned business - you become a part of the family when you join us. Thus, we are always flexible when it comes to scheduling hours and days off. Free Meals - 1 free meal per shift Holiday Bonuses - End of year bonuses are available Travel - Sweet Basil hosts family & employee trips and outings multiple times a year. You will have the option to take part in these events. Room to Move Up or Grow - There's always room to move up or grow into other positions, we are even willing to create new positions if there is a need for it Other Employer-Sponsored Benefits: Skills classes and certifications, ergonomic work shoes, work uniform, reusable water bottles, training, job supplies are all covered. Retirement Account - Traditional or Roth account set up! HOW TO APPLY Send resumes to sweetbasilmke@gmail.com to get started! If you qualify, we will reach out and set up an interview with you. If you're interested in an unpaid trial, let us know in your email or interview! An unpaid trial is a day where you can shadow a current employee with no commitment. We've found these to be really helpful for potential candidates to experience what the job really requires first hand. Unpaid trials are also helpful for our business because we want our team to feel like they want to be here every day, even when it's hard. If you decide it's not for you, that's okay! We'd rather know before we officially fill the position. MORE RES OURCES: Like us on Facebook or follow us on Instagram to stay in the loop. Read our story or what we are doing to help the community . follow us on instagram!
- Awards, Accolades & Press | Sweet Basil Thai & Lao Food - Milwaukee, WI
Sweet Basil in the press! Articles, newspaper, magazines talking about Sweet Basil | Thai Food in Milwaukee, WI - Lao Food in Milwaukee sweet basil's awards, accolades & press We're really proud of the honors, articles, and amazing words written by these various publications. We want to share it with you all since you're family, too. Kind of like our own virtual fridge to display all of our proud work. - The Sweet Basil Family DOMINIC THE FOOD REVIEWER'S TOP FIVE RESTAURANTS IN 2022 Sweet Basil ranks on the list of Dominic the Food Reviewer's TOP 5 RESTAURANTS OF 2022 featured on OnMilwaukee.com! SEE THE TOP 5 yelp "TOP 50 PLACES TO EAT IN MILWAUKEE" Featured at #18, Sweet Basil MKE makes it onto Yelp's list of top places to eat in Milwaukee. Among the list are many of Milwaukee's best restaurants and hidden gems. SEE THE FULL LIST dominic the food reviewer "...one of the hottest spots for Lao and Thai street food in the area." READ THE REVIEW milwaukee magazine "...home to some of Milwaukee's best asian fusion dishes." Ann Christenson of Milwaukee Magazine highlights how Sweet Basil is redefining Southeast Asian cuisine in the August 2021 issue. READ ARTICLE THRILLEST BEST RESTAURANTS IN MILWAUKEE Sweet Basil makes it onto Thrillist's list for Best Restaurants in Milwaukee / Where to Eat in Milwaukee Right Now, among other amazing Milwaukee restaurants. READ AT THRILLIST.COM mILWAUKEE jOURNAL sENTINEL "BEST Milwaukee-AREA TAKEOUT i HAD ALL WEEK." See which dish dining critic, Carol Deptolla, features in her list of Best Milwaukee-Area takeout. READ AT JSONLINE.COM MKE LIFESTYLE MAGAZINE DISH OF THE MONTH Sweet Basil's Executive Chef, Kenneth Sithy, and Sous Chef, Bee Praseutsack, are featured in the August 2020 edition. Their dish, Pad Garpow, is deemed Dish of the Month. READ AT MKELIFESTYLE.COM onmilwaukee "Lao street food in the time of covid-19: a story of bravery, joy & delicioiusness" Sweet Basil Co-Founder, Victoria Sithy, is featured in the FoodCrust Podcast alongside foodies, Lori Fredrich and Matt Mueller. READ AT ONMILWAUKEE.COM onmilwaukee "AGAINST ALL OdDS, SWEET BASIL OPENS ITS DOORS DURING CORONAVIRUS PANDEMIC" OnMilwaukee's Senior Writer, Lori Fredrich, highlights the story behind Sweet Basil's challenging grand opening. READ AT ONMILWAUKEE.COM milwaukee journal sentinel "sweet basils' opening night in franklin during coronavirus surprised everyone" Dining critic, Carol Deptolla, interviews Co-Founder, Victoria Sithy, about the Sweet Basil's push to open despite pandemic worries and the unexpected sell-out. READ AT JSONLINE.COM shepherd express "...the family owners have hearts as big as their portions of delicious food." Milwaukee writer, professional chef, caterer and cookbook author Alisa Malavenda highlights her favorites READ ARTICLE
- SapSap x Sweet Basil Pop-Up Event | Milwaukee Thai & Laotian Food
sweetbasil mke Apparel & Merch! We're launching the store soon. Sign up below for updates ! INSPIRED BY OUR TEAM Inspired by our employee's bright, iconic branded shirts and hoodies, so many of you have asked for customer apparel. For the first time EVER , Sweet Basil is launching the first edition run of our apparel for customers. Join the SB Fam. Rep the community. Support a small business. Win. Win. And win! COMMUNITY COLORS Today, our team still wears the signature Sweet Basil green color as their work uniforms today. This is so that our customers know who to go to with questions, feedback or concerns. Because of this, and to avoid confusion in the store, we will not be able to offer that color for sale. We do apologize but hope that you will love the additional colors offered - which are new colors designed JUST for customers. join the sb fam Never miss out on new menu items, specials, family updates, restaurant hours, new merch & more! First name Last name Birthday วัน เดือน เดือน ปี Email* Subscribe Heck yes, I want to sign up for email updates. * The store is closed for maintenance peace of mind At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help with our customer-focused Return, Exchange, and Refund Policy . Returns You can return items within 30 days. Unfortunately, we cannot accept past that. Exchanges If you need a different size or color, we're happy to exchange within 30 days Refunds Refunds are available for approved returns and damaged or defective items
- Terms and Conditions | Sweet Basil MKE
Terms and Conditions Welcome to Sweet Basil MKE's website! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services. If you do not agree to these terms, you may not use our website. 1. General Overview This website is operated by Sweet Basil MKE, a family-owned restaurant and e-commerce store. Throughout the site, the terms "we," "us," and "our" refer to Sweet Basil MKE. By visiting our website, purchasing merchandise, or placing food orders, you engage in our "Service" and agree to be bound by the following terms. These Terms apply to all users of the site, including but not limited to browsers, customers, and merchants. Sweet Basil MKE reserves the right to update, modify, or replace any part of these Terms without prior notice. It is your responsibility to check this page periodically for updates. 2. E-Commerce Terms Product Descriptions We strive to provide accurate descriptions of all merchandise on our website. However, we do not guarantee that product descriptions, images, or other content are free of errors, complete, or up to date. If a product you receive is not as described, you may return it in accordance with our Return Policy. Pricing All prices listed on our website are in USD and are subject to change without notice. Sales tax will be added where applicable. We reserve the right to modify prices or cancel orders at our discretion. Payment We accept all major credit cards and other secure payment methods listed on our website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method. Order Fulfillment Orders placed through our e-commerce store are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide options for substitution, backordering, or a refund. Shipping We ship within the United States only. Shipping costs will be calculated and displayed at checkout. Delivery times are estimates and may vary due to factors outside our control. Sweet Basil MKE is not responsible for shipping delays once the order has been dispatched. 3. Online Food Orders Order Accuracy Please review your food order carefully before submitting it. Sweet Basil MKE is not responsible for incorrect orders resulting from customer input errors. If you notice an issue with your order, contact us immediately at sweetbasilmke@gmail.com or by calling 414-301-4126. Order Pickup All food orders are for pickup only unless otherwise specified. Please ensure you arrive at the specified pickup time to maintain the quality of your meal. Orders not picked up within a reasonable timeframe may not qualify for refunds or replacements. Wait times can exceed up to over an hour, especially during peak dining hours and weekends. Delays beyond your scheduled pickup time are normal. Please plan accordingly. Mistreatment of our staff for any reason will not be tolerated. We reserve the right to cancel orders for any reason at all, especially if aggressive behavior is directed at our team members. You may be banned from ordering again and removed from the premises if your actions are deemed harmful to the staff, other customers, or for any reason. Modifications and Cancellations When placing an order online, any custom modifiers in the order notes or Special Instructions notes will be charged accordingly upon pick up. Food orders cannot be modified or canceled once they are prepared. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request. Food Quality While we take every precaution to ensure the quality and freshness of our food, Sweet Basil MKE is not liable for issues arising from delays in pickup or improper handling after the order leaves our premises. 4. Returns, Exchanges, and Refunds Merchandise Our e-commerce store offers a flexible Return Policy for eligible merchandise. For details, please refer to our Return Policy. Food Orders Due to the perishable nature of our food, we are unable to accept returns or offer refunds once the order has been picked up, except in cases where the issue was caused by Sweet Basil MKE (e.g., incorrect or missing items). If you experience a problem with your food order, please contact us immediately so we can resolve the issue and listen to what happened so that we can improve our operations moving forward. 5. User Conduct By using our website, you agree not to: Engage in fraudulent activities or provide false information. Interfere with or disrupt the functionality of the website. Attempt to access unauthorized areas of the website or its servers. Use the website for any unlawful or prohibited activities. Sweet Basil MKE reserves the right to terminate or restrict access to our website if we believe these Terms have been violated. 6. Limitation of Liability Sweet Basil MKE is not liable for any direct, indirect, incidental, or consequential damages resulting from: Use of our website, products, or services. Delays or errors in food orders or merchandise delivery. Any technical issues or interruptions in website functionality. 7. Privacy Policy Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. 8. Intellectual Property All content on this website, including but not limited to text, images, logos, and design, is the property of Sweet Basil MKE and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without express written permission. 9. Governing Law These Terms and Conditions are governed by the laws of the State of Wisconsin. Any disputes arising from these Terms shall be resolved in the courts of Milwaukee, Wisconsin. 10. Contact Information For questions or concerns about these Terms and Conditions, please contact us at: Sweet Basil MKE sweetbasilmke@gmail.com 414-301-4126
- Private Events | Sweet Basil MKE
Events AT sweet basil We can be rented for your event on Sundays! Birthdays, baby showers, rehearsal dinners, corporate events; we would love to be a place where you can host your memorable private events. Venue DETAILS Room Size: 700 SQ Feet Capacity: 28 seated, 60 standing Plus - Versatile seating configuration, removable furniture, open layout for dessert tables, buffets, etc. Download floor plan For private event inquiries, contact sweetbasilmke@gmail.com or fill out the contact form below! Success! Message received. Send